Privacy Policy
Plain English, like everything else we do. Effective 30 March 2026. Last updated 26 August 2026.
Plain English, like everything else we do. Effective 30 March 2026. Last updated 26 August 2026.
This Privacy Policy explains how Websites For Tradies (ABN 74 153 697 722) ("we", "us", "our") collects, uses, stores and discloses your personal information when you visit our website, engage our services, interact with our marketing (including ads and social media), or contact us by phone, email or through our forms. By using our website or services, you agree to this Privacy Policy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2.1 Information you provide. Your name, phone number, email address, business details, and any information submitted via forms, emails or calls.
2.2 Automatically collected data. Your IP address, browser and device information, pages visited and time spent on our site, and referral sources.
2.3 Tracking technologies. We use cookies, pixels (for example Meta and Google Ads) and analytics tools to understand behaviour and improve our marketing performance. Our website uses Google Analytics and Microsoft Clarity. Clarity captures how visitors interact with our pages (such as clicks, scrolling and mouse movement) and presents this as heatmaps and session replays so we can improve the site. You can manage or block cookies through your browser settings.
2.4 Free website audits. If you request a free website audit, we collect the details you submit (including your website address) and use them to prepare your audit and follow up with you. These details are stored in our CRM.
When you engage us to build or manage your website, you may provide us with business content, images and testimonials, along with access details such as domain registrar, hosting, Google Business Profile or social media logins (for example through our onboarding form). We treat this material as confidential, use it only to deliver your services, store it securely, and limit access to the people who need it. Files you provide to us are stored securely in Google Drive. When our engagement ends, we will return, hand over or delete this material on request.
We use your information to provide and deliver our services, respond to enquiries and provide support, process payments and manage projects, improve our website and user experience, run advertising and marketing campaigns, send updates, offers or promotional content, and comply with our legal obligations.
By providing your details, you agree to receive marketing communications from us. You can unsubscribe at any time by clicking "unsubscribe" in our emails or by contacting us directly.
We may share your information with service providers that help us run our business - for example Brevo (our CRM and email platform, which receives enquiries and form submissions), Google Drive (secure file storage for material you provide to us), our website hosting provider, analytics tools and payment processors - as well as contractors or partners assisting with your project, marketing platforms (for example Meta and Google), and legal or regulatory authorities where required. We only share what is necessary and take reasonable steps to protect your data.
Some service providers we use may store data overseas (for example cloud hosting and advertising platforms). We take reasonable steps to ensure these providers handle your information consistently with privacy standards comparable to Australian law.
We take reasonable precautions to protect your information, including secure servers, access controls, and encrypted systems where applicable. However, no method of transmission over the internet is completely secure, and you provide information at your own risk.
We retain your information for as long as necessary to provide our services and for business, legal or compliance purposes. We securely delete or de-identify data when it is no longer required.
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate. To do so, contact us using the details below. We may require identity verification before acting on your request.
If you have a privacy concern or complaint, please contact us first so we can try to resolve it. If it remains unresolved, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
We may update this Privacy Policy at any time. Updates take effect immediately once published on our website.
Websites For Tradies
Email: gday@websitesfortradies.net.au
Phone: 0477 167 007
72/76 Edmund Ave, Unley SA 5061, Australia
By Appointment Only