Legal
Terms & Conditions
Plain English, like everything else we do. Effective 30 March 2026.
Plain English, like everything else we do. Effective 30 March 2026.
These Terms & Conditions ("Terms") govern the supply of services by Websites For Tradies (ABN 74 153 697 722) ("we", "us", "our") and your use of this website. Please read them carefully. If you engage us, or continue to use this website, you agree to these Terms.
1.1 Agreement. By engaging Websites For Tradies to provide services, you agree to these Terms.
1.2 Acceptance. You accept these Terms when you approve a quote, make a payment, or otherwise confirm your engagement in writing or by conduct.
1.3 Changes to Terms. We may update these Terms at any time by email notice or by publishing an updated version on our website. Continued use of our services or this website means you accept the changes.
1.4 Appointment. You appoint us to provide the agreed services, and we accept that appointment under these Terms.
1.5 Entire agreement. These Terms, together with your quote or written proposal, form the entire agreement between us and supersede any prior discussions, representations or understandings.
2.1 Scope of services. We will provide the services outlined in your quote, proposal or written agreement ("Services"). Anything not expressly included is out of scope and may be quoted separately.
2.2 Pricing & GST. Fees are set out in your quote or proposal. Our advertised package prices (for example, the Comprehensive Tradie Website Package) apply to the specific inclusions described for that package and may change without notice. Prices are in Australian dollars and, unless stated otherwise, are exclusive of GST, which will be added where applicable. Quotes are valid for 30 days unless stated otherwise. Pricing may change if the project scope changes, and any updated pricing will be communicated before we proceed.
2.3 Payment terms. A 50% deposit is payable upfront before work begins. The remaining balance is invoiced upon Completion of your website (as defined in clause 2.6) and must be paid in full no later than 30 days after Completion. Late payments may incur interest and/or suspension of services. Deposits are non-refundable to the extent that work has been performed.
2.4 Timeframes. Any timeframe we quote (including any "live in 14 days" or "7 day turnaround" estimate) is an estimate only, offered in good faith and conditional on you supplying required content, approvals, access and feedback promptly. We are not liable for delays caused by you, your suppliers, or third parties.
2.5 Suspension. We may pause services if payments are overdue, if you fail to provide required information, or if there is a dispute or legal concern.
2.6 Completion & acceptance. Your website is considered complete when we notify you that the work described in your quote or proposal has been carried out and the website is ready for your review or has been made live ("Completion"). If you do not provide written feedback within 7 days of that notice, the website is deemed accepted. Requests for revisions, tweaks or additional changes do not delay Completion, and do not extend, suspend or reset the due date of the final invoice.
2.7 Revisions. Unless your quote states otherwise, your package includes up to two (2) rounds of reasonable revisions, requested in writing within 14 days of Completion. Each round is a single consolidated list of changes. Revisions beyond the included rounds, or changes outside the original scope, will be quoted and billed separately, and we may require the final invoice to be paid in full before further revisions are carried out.
3.1 Hosting services. Where hosting is included, we may use third-party providers or managed servers. Access to backend files may be restricted at our discretion.
3.2 Client responsibility. You are responsible for maintaining your own backups of your content, keeping your login details secure, and ensuring your content is lawful and compliant.
3.3 Downtime. You acknowledge that outages may occur due to maintenance, technical faults, or cybersecurity incidents. We do not guarantee uninterrupted or error-free service.
3.4 Maintenance. Maintenance may occur during or outside business hours and may cause temporary disruption. Content may be modified where required for updates or fixes.
4.1 No guarantee of outcomes. We do not guarantee search engine rankings, website traffic, enquiries, leads, sales, conversion rates, or any other commercial result. Results depend on many factors outside our control, including your market, pricing, competitors, offering, and how you use your website.
4.2 Statistics, case studies & testimonials. Any figures, statistics, case studies, results or testimonials shown on our website or marketing (including any conversion rates, lead numbers, percentage increases, review scores or ratings) reflect the specific experience of a particular client at a particular time. They are examples, not promises, and are not a guarantee, representation or warranty that you will achieve the same or similar results. Individual results vary.
4.3 Forward-looking statements. Any statements about potential benefits, growth or performance are opinion and general information only, not a guarantee of future outcomes.
4.4 Third-party services. Where third-party tools or platforms are used (for example hosting, analytics, forms, advertising or CRM platforms), we are not responsible for their performance, availability, pricing or policies, and you use them at your own risk.
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law (ACL) or any other law that cannot lawfully be excluded. Where our services come with guarantees that cannot be excluded under the ACL, and we fail to meet them, our liability is limited (at our option, to the extent permitted) to re-supplying the services or paying the cost of having them re-supplied.
To the maximum extent permitted by law: we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, data, goodwill or business opportunity, however arising; and our total aggregate liability to you for all claims arising out of or in connection with our services is limited to the total fees actually paid by you to us for the services giving rise to the claim.
You agree not to use the website for any illegal or harmful purpose, attempt to copy, reverse engineer or misuse our deliverables, or provide unlawful, misleading or infringing content. You are responsible for the accuracy and legality of all content, claims, pricing, licence numbers and other information you provide for use on your website.
You agree to indemnify us and hold us harmless against any claims, losses, damages, costs and expenses (including legal costs) arising from your use of the website, the content or information you provide to us, your breach of these Terms, your misuse of third-party services, or any claim that content you supplied is inaccurate, misleading, unlawful or infringes the rights of a third party.
9.1 Ownership. Upon full payment, you receive rights to your completed website unless otherwise agreed in writing. We retain ownership of our internal systems, frameworks, code libraries, methods and processes.
9.2 Portfolio use. Unless you tell us otherwise in writing, we may reference your business name, logo, website and the work we delivered in our marketing, portfolio and promotional material.
Both parties agree to keep each other's confidential information private, except where disclosure is required by law, approved in writing, or the information is already publicly available.
You agree that we may collect and use your information to provide our services, that communications (calls and messages) may be recorded for quality and training, and that you may receive marketing communications from us unless you opt out. Our handling of personal information is described in our Privacy Policy.
This agreement may be ended by either party with 30 days' written notice, immediately for a breach not resolved within 7 days of written notice, or if either party becomes insolvent. On termination, you remain liable for all fees for work performed up to the termination date.
If you or a third party are given backend or administrator access to your website, any warranties we provide may be void, you accept responsibility for any issues caused, and any fixes required as a result may incur additional costs.
14.1 Special conditions. Any specific terms in your quote or written agreement override these Terms to the extent of any inconsistency.
14.2 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
14.3 Waiver. A failure or delay by us in enforcing any provision is not a waiver of our rights.
These Terms are governed by the laws of South Australia, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.
Questions about these Terms? Email gday@websitesfortradies.net.au or call 0477 167 007. Websites For Tradies, Unley SA 5061, Australia.